Over time, the world changes – man (and woman) kind has adapted to these changes to maintain our survival – we evolve. Humans have lived and died through flood, famine, war, disease, climate change, plagues, and many phenomena of natural and human causation; let’s not be all doom and gloom though, remember that global survival and history is also richly embroidered with amazing sights and sounds embodying the very essence of what it is to be human; historical figures, inventions, architecture, art…the list goes on, but at the very heart of all this, the crux of everything we hold dear, is people. Without people, and the relationships we build with them to share this world, would it all be for nothing?
Much change can be planned for, and much unfolds over time, but nothing could have foretold the devastation that would be laid bare in the Covid-19 outbreak. Identified as a ‘Global Pandemic’, I’ll just leave those words there to sink in for a moment.
There is no doubt that the world has seen an increase in the rate of change over the last few years, this has mostly been down to advancement in technologies that have made the world seem a smaller place. Communication technologies that provide real time data, visual display, and instant connectivity have streamlined the way we work and access information in all aspects of our daily lives.
The way we all live, and work, has changed. Things that were once easy and familiar are now the old way of doing things; but change can be hard to accept and hard to adapt to – particularly if you had no idea it was going to be demanded of you in such a sudden and unprecedented way.
What is clear is that to maintain your place in the business world, adapting and responding appropriately to change is paramount to your continued success. The estate agency industry will need to be dramatically reconfigured in many areas to enable customers to receive the best quality of service while remaining fully compliant with the very latest in health and safety procedures.
The new ‘normal’ will be a society that embraces the changes and harnesses the power of technology to fill in the spaces that reduced face to face interactions leave behind. Over the last few years, we have been steadily investing in technologies to streamline our productivity and to meet the needs of our customers; from this point onwards, our innovation is the new ‘normal’.
Times are moving fast, and those agencies that resist change are going to be left behind. Where would you rather be?
We have worked tirelessly over the last 8 weeks to support our network of independant agents in these ever-changing times and we will continue to do so long into the future. If you’d like to find out more about being part of something bigger please do get in touch and I’ll happily discuss the ins and outs with you.